Karpo platform
staff@karpo.devRunbook
Operations

Queues

Policy made actionable. Every row is a decision the pricing and free-tier rules pushed onto a human; actions here are mocked and local to this session.

Idle suspension

5

Free project with no sync activity for 60+ days.

Idle suspension queue
OrgReasonSinceSeverityAction
halcyon-retailFree project with no sync activity for 186 daysattention
vector-collectiveFree project with no sync activity for 180 daysattention
ridgeline-worksFree project with no sync activity for 91 daysinfo
canyon-softwareFree project with no sync activity for 73 daysinfo
harbour-systemsFree project with no sync activity for 65 daysinfo

Spend-cap hits

51 urgent

Paid org whose overage reached its own cap — sync and functions are refusing. The cap is the customer’s guardrail, so there is nothing for staff to undo.

Spend-cap hits queue
OrgReasonSinceSeverityAction
cedar-healthOverage reached the 1398 USD cap — sync and functions refusingattention
anchor-digitalOverage reached the 100 USD cap — sync and functions refusingattention
ember-energyOverage reached the 100 USD cap — sync and functions refusingattention
acmeOverage projection crosses the 398 USD cap before period endurgent
summit-energyOverage reached the 100 USD cap — sync and functions refusingattention

Quota-stopped

2

Free org at a hard limit; sync paused or functions erroring E_QUOTA.

Quota-stopped queue
OrgReasonSinceSeverityAction
prism-healthFree org at a hard limit — sync paused, functions returning E_QUOTAattention
grove-softwareFree org at a hard limit — sync paused, functions returning E_QUOTAattention

Abuse flags

32 urgent

CPU cap breaches, signup anomalies, bandwidth spikes.

Abuse flags queue
OrgReasonSinceSeverityAction
marlin-worksSuspended after repeated CPU cap breaches — awaiting reviewinfo
kestrel-bakerypublishable key seen from 2,400 distinct ASNs in one hoururgent
acmefieldlog/prod: escalateFinding error rate 18.1% over 3h (CPU cap breached 14×)urgent

Failed payments

2

Stripe payment failed; dunning in progress.

Failed payments queue
OrgReasonSinceSeverityAction
harbour-fitnessStripe payment failed — dunning attempt 2 of 4attention
quartz-collectiveStripe payment failed — dunning attempt 2 of 4attention

Actions this session

Nothing acted on yet. Actions are mocked and never leave this tab.

At integration these rows come from the billing service (caps, quotas, payments), the control plane (idle, status) and the logs engine (abuse signals); every action writes an audit event.